Order Cancellation and Returns
Canceling An Order
We are so fast with our shipping that canceling an order can be difficult. Requests for cancellation must be made by using our Contact Us form. please include your order number. Canceled orders that have not yet been shipped, but are in the process of being packed and shipped, will be charged a 10% cancellation fee. Once you submit your order and the checkout process is completed, your order is taken from our inventory and your credit card is charged immediately. If the order has tracking information we will not be able to cancel the order.
Since our products are perishable, items cannot be returned without our permission. We do not accept returns if the product seal is broken or used. A 25% restocking fee will be charged to the customer on all returns received with authorization, within two weeks of receipt. Customer will be responsible for all shipping and processing charges. We do not refund shipping cost to customers to return their products to us. By accepting our products, customer accepts seller’s terms and conditions of sale, which constitute the entire agreement. In no circumstance will our liability be greater than the cost paid for the customer’s order.